Terms&Conditions
These terms and conditions ("Terms") govern your use of the website and any services provided by Torre London Ltd ("we," "us," or "our") in relation to the purchase and sale of gin and related products ("Products"). You agree to comply with these Terms by accessing and using our website. Please read them carefully before making any purchase.
1. Age Restriction:
1.1 By using our website and purchasing Products, you confirm that you are at least the legal drinking age in your country or state of residence.
1.2 We reserve the right to request proof of age and refuse service or cancel orders if we have reasonable grounds to believe that someone under the legal drinking age is purchasing the Products.
2. Ordering and Payment:
2.1 To purchase Products from our website, you must provide accurate and complete information.
2.2 By placing an order, you authorise us to charge the provided payment method for the total amount, including shipping and applicable taxes.
2.3 We reserve the right to cancel or refuse any order at our discretion.
3. Pricing and Availability:
3.1 All prices displayed on our website are in the specified currency and inclusive of applicable taxes unless otherwise stated.
3.2 Product availability is subject to change without notice. We do not guarantee the availability of any specific Product.
4. Delivery:
4.1 We will make reasonable efforts to deliver the Products within the estimated timeframe, but we do not guarantee delivery dates.
4.2 You are responsible for providing accurate delivery information. We are not liable for any delays or losses resulting from incorrect information.
4.3 Risk of loss or damage to the Products passes to you upon delivery.
5. Returns and Refunds:
5.1 If you receive damaged or defective Products, don't hesitate to contact us within seven days of delivery to request a return or refund.
5.2 We may require photographic evidence or the return of the damaged Product before issuing a refund or replacement.
5.3 Refunds will be processed using the original payment method, and shipping costs are non-refundable unless the return is due to our error.
6. Intellectual Property:
6.1 All content on our website, including but not limited to text, images, logos, and trademarks, is protected by intellectual property rights and is owned or licensed by us.
6.2 You may not use, reproduce, modify, or distribute our content without prior written permission.
7. Limitation of Liability:
7.1 We strive to provide accurate and up-to-date information on our website, but we do not warrant the accuracy, completeness, or reliability of any content or information.
7.2 To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from or relating to your use of our website or the Products.
7.3 Our liability for any claim shall be limited to the amount paid by you for the Product giving rise to the claim.
8. Indemnification:
8.1 You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, costs, and expenses arising from or relating to your breach of these Terms or your use of the website or Products.
9. Governing Law and Jurisdiction:
9.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales.
9.2 Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts in England and Wales.
10.Personal Information and GDPR Compliance:
10.1 We are committed to protecting your personal information and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).
10.2 By using our website and providing personal information, you consent to the collection, use, and processing of your personal data as outlined in our Privacy Policy.
10.3 We may collect and process personal information such as your name, contact details, shipping address, and payment information for the purpose of fulfilling your orders, providing customer support, and improving our services.
10.4 We will only retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.
10.5 We will not sell, rent, or disclose your personal information to any third parties unless required for the purposes of order fulfillment or as permitted by law.
10.6 You have the right to access, rectify, or erase your personal information held by us. To exercise these rights or for any inquiries regarding your personal data, please contact us using the information provided in our Privacy Policy.
10.7 We implement appropriate technical and organizational measures to ensure the security and confidentiality of your personal information.
10.8 We may use cookies or similar technologies on our website to enhance your browsing experience. You have the option to disable cookies through your browser settings, although this may affect the functionality of our website.
10.9 For more information on how we collect, use, and protect your personal information, please refer to our Privacy Policy.
11. Modifications:
11.1 We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the website. It is your responsibility to review the Terms periodically for updates.
By using our website and purchasing Products, you acknowledge that you have read, understood, and agreed to be bound by these Terms and any additional terms or policies referenced herein. If you do not accept these Terms, kindly refrain from utilising our website or making any purchases.